FraudWatch Plus

Important Phone Number

For LOST or STOLEN debit cards (800) 264-5578 outside of normal business hours. During regular business hours contact The Nehawka Bank (402) 227-2375.

To respond to a call from Fraud Prevention Services or notify us out of state or unusual transactions that you want authorized, FraudWatch Plus Customer Service is available 24/7 at (866) 842-5208 or outside the USA call collect at (701) 461-2551.

 

Account Protection

You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud.  That’s because the debit cards we issue at The Nehawka Bank are protected by FraudWatch Plus.  This product uses industry leading technology, tools and expertise to manage fraud similar to what your credit card company may be using to help protect you.  

Trained analysts will watch for suspicious activity on your behalf 24/7, 365 days a year.  When a transaction is not consistent with your usual card activity, you will get a call from “Fraud Prevention Services” to verify the authenticity of the transaction. 

Fraud is a serious business, and can hit anytime.  That is why we are always on guard to detect and prevent fraud from happening to you.

 

Please Remember

It is important that The Nehawka Bank has your current phone numbers on file so you can be reached by Fraud Prevention Services in the event that suspicious or out of the ordinary card activity is recognized on your account. 

If you will be traveling internationally or outside of your normal geographic area, contact us first and we will make sure your card is working for you while you travel. 

If you ever get a call from “Fraud Prevention Services,” know that they are doing their job to prevent potential fraudulent use of your debit card. Please have your card number available when returning their call so they are able to assist you with your account.

  They will NEVER ask for the following information when calling you about suspicious activity: